Our skateboards are made with the highest quality materials and workmanship available. It is normal to see variations and irregularities in our hand screen-printed graphics and painting, and minor scratches, chips and wood variations are common on decks. As such, we do not accept returns unless you receive a defective item. Please contact us at email@example.com within 7 days of receipt of defective merchandise. Upon receipt of the return, we will notify you if we can provide a refund or a replacement. If accepted, non-defective returns or pre-shipment order cancellations will incur a 10% restocking fee.